For questions not found on this page, please CONTACT us or email us at: firstname.lastname@example.org.
1. What methods of payment do you accept?
We accept most major credit cards including Visa, MasterCard, Discover, and American Express. We also accept PayPal and Apple Pay.
2. How are credit cards processed? Is my information safe?
Credit cards are processed by a third party. We do not store any private credit card information on our servers, nor do we have access to any of your sensitive credit card information.
3. What is your return policy?
Please visit our RETURNS page for information.
4. Do you test on animals?
No! We are a certified Leaping Bunny business. Our products are tested on family and friends only. We buy our ingredients from cruelty-free companies.
5. Where do you buy our ingredients?
We buy from a variety of vegan, organic, and sustainable suppliers from Oregon and California. We are continually searching for reputable suppliers that manufacture natural products, share our values, and keep prices as low as possible for our customers.
6. Where are your products made?
We make everything in our Chicago kitchen and ship nationwide.
7. Are your products organic?
We make our products with both organic, as well as safe, standardized ingredients.
8. How are your products scented?
We use a combination of essential oils and phthalate-free fragrance oils, and use no synthetic colors. All of our room sprays contain phthalate-free fragrances, and are formaldehyde-free, biodegradable, and plant-derived. Our line of body products are formulated with essential oils, and phthalate-free fragrance oils.